PRIVACY POLICY

1. Introduction

Drake Plumbing (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

Name

Phone number

Email address

Home or business address

Details about your plumbing service request

Information Collected Automatically:

Browser type and version

IP address

Pages visited and time spent on our website

Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Respond to your service requests and inquiries

Schedule appointments and provide plumbing services

Send confirmation emails or text messages related to your request

Improve our website and customer experience

Send occasional promotional communications (you may opt out at any time)

Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (such as scheduling software or email platforms), provided they agree to keep your information confidential.

Legal Requirements: When required by law, court order, or governmental authority.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every website you visit.

8. Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information, subject to certain legal exceptions

Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Drake Plumbing Phone: (208) 252-5462 Email: [email protected]